Terms of Service

Last Updated: November 28, 2023

Welcome to Haus of Flame Candle Co ("us," "we," or "our"). By using our website, www.hausofflame.com ("Website"), you agree to comply with and be bound by the following Terms of Service ("Terms"). Please review these Terms carefully before using our Website. If you do not agree to these Terms, please do not use our Website.

1. Use of the Website

1.1 Eligibility: By using our Website, you represent that you are at least the age of majority in your jurisdiction. You may use our Website only if you can legally enter into and form contracts under applicable law.

1.2 Prohibited Uses: You may not use our Website for any unlawful or prohibited purpose. You must not, in connection with the Website:

  • Violate any applicable laws, regulations, or third-party rights.
  • Attempt to gain unauthorized access to our systems or interfere with the proper working of the Website.
  • Misuse or abuse our products, including failure to follow safety instructions and guidelines provided with our products.

2. Product Misuse and Safety

2.1 Product Use: We provide instructions and guidelines for the safe use of our products. It is your responsibility to follow these instructions and use our products safely. Misuse of our products may result in injury or damage, and we shall not be liable for any such misuse.

2.2 Safety Precautions: We recommend that you take all necessary safety precautions when using candles, wax melts, and related products. Keep these products away from flammable materials, out of reach of children and pets, and do not leave them unattended when lit.

2.3 Liability: We are not responsible for any injury, damage, or loss resulting from the misuse or failure to follow safety instructions for our products. By using our products, you acknowledge and assume any associated risks.

3. Orders and Payments

3.1 Order Acceptance: We reserve the right to accept or reject any order for any reason, including but not limited to product availability and errors in pricing or product information.

3.2 Pricing: All prices on our Website are subject to change without notice. Prices are listed in USD, and any applicable taxes and shipping charges will be added to your order.

3.3 Payment: Payment for orders is processed through secure payment gateways. You agree to provide accurate and complete payment information and to authorize us to charge your payment method for the total order amount.

4. Intellectual Property

4.1 Website Content: All content on our Website, including text, images, graphics, logos, and trademarks, is the property of Haus of Flame Candle Co or its licensors and is protected by copyright and other intellectual property laws. You may not use or reproduce this content without our written permission.

5. Disclaimer

5.1 Website Information: The information provided on our Website is for general informational purposes only. We make no representations or warranties regarding the accuracy, completeness, or reliability of the information.

5.2 Product Representations: Product images and descriptions on our Website are for illustrative purposes only and may vary from the actual products. We do not guarantee that the colors, sizes, or other attributes of our products will be exactly as shown on the Website.

6. Limitation of Liability

6.1 Disclaimer of Liability: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use or misuse of our products, our Website, or these Terms.

7. Governing Law

7.1 Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the state of New Mexico, without regard to its conflict of law principles.

8. Contact Us

8.1 Questions: If you have any questions about these Terms or our products, please contact us at:

Haus of Flame Candle Co PO Box 65714 Albuquerque, NM 87193 or email us at cs@hausofflame.com.