Shipping Policy
Processing
- Orders are processed and shipped within 3-5 business days.
- Additional processing time may be needed during major sales or holidays.
- Changes to orders after placement are not guaranteed. For assistance, email cs@hausofflame.com with detailed information.
Domestic Shipping
- Free shipping for orders over $75 within the contiguous U.S.
- Shipping times vary based on method and destination.
- Shipping confirmation and tracking details emailed once the order is labeled.
- Tracking updates may take 48-72 hours post-label creation.
- Final delivery and issues with missing or stolen packages are beyond our control.
Expedited Shipping
- Expedited options available for domestic orders, priced by destination and package weight.
- Allow 2-3 business days for processing.
- Orders placed on Thursday or Friday with UPS 2-Day typically arrive Monday or Tuesday, excluding weekends.
- Once shipped, delivery is out of our control. For assistance, contact cs@hausofflame.com.
International Orders
- Currently shipping to the U.S. only.
- Shipping rates depend on weight and destination, including all duties and taxes.
- International transit times provided at checkout.
For more information or assistance, contact us at cs@hausofflame.com.